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Basic Information...
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Our Mailing Address:
Home Porch and
Patio Kits Inc.
3-200 Memorial
Avenue, Suite #144
Orillia, ON
L3V 5X6
Tel: 1.844.404.0484
Fax:
1.705.259.2264
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Business Hours:
Monday-Friday | 8:00 am to 6:00 pm ET*
Saturday | 10:00 am to 4:00 pm ET*
Sunday | Closed
*Except for US & CAN holidays
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Call Us!
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Call us TOLL FREE
anytime to place your order! You can
use
our handy order form (click
here), to make notes on
what it is you wish to purchase, make note of any questions and then call
1.844.404.0484
during our posted hours of
operation. If you get an ongoing
escalation message when you call
it simply means our people are
busy serving other customers
just like you! Please leave a name and call back
number, including area code. One of our staff will call back, usually
within 1 -2 hours, depending on the time of day. |
Email Us!
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If paying by cashier's or
certified check:
Email us
full name, shipping address and
contact telephone number (for
the shipping company to call and
set a delivery time) along with
the description and item # or
quote # of that which you wish
to purchase. We will follow up
with an Order Confirmation, by
email, detailing the sale and
final cost including the 4% off.
It will also have your order
number and our mailing address.
Print a copy of the order
confirmation and mail it to us.
We will notify you when payment
is received and you will know
your order has been sent to
factory.
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Please note
if using standard post
(about $1.20 US
international postage) it
will take 6-7 days.
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DO NOT send by
registered mail. It will take
upwards of 5 weeks, since
registered mail goes outside of
automated systems!
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You could also send by UPS or
FedEx letter (about $25.00) if you wish.
Using the Order Form:
You can print
our handy order form (click
here), fill it out, scan
and email it back to us
(order@homeporchandpatiokits.com).
We will process the order, send
you an Order Confirmation and
send the order to factory. |
The fax still works!
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Don't have time to call? Print out
the order form provided (click
here),
fill it out, and Fax it over to us 24 hours a day, seven days a
week to
1.705.259.2264.
We will process the order, send
you an Order Confirmation and
send the order to factory. Simple! |
You will find NO shopping cart on our WEB
site!
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In
order to ensure the highest quality of customer satisfaction, we do not
incorporate a shopping cart into our WEB site. Too many of our products
require a conversation. This allows for a discussion about size,
construction and installation. At Home Porch and Patio Kits Inc. we feel
the best sale is where both
parties understand all the details of the sale.
Our product lines are designed for DIY applications however this in and
of itself should prompt a
number of questions, from both parties! We offer
several
options for ordering our products which are outlined above.
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Additional
Information...
(*)
In any case of price or information
discrepancy, this web site shall be taken as correct. All prices are
subject to change without notice.
(*)
USA: pricing is for delivery within the delivery zones as set out by the
maps on the WEB site.
Doing it yourself does not mean doing
it alone!
Toll Free: 1.844.404.0484
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