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Yes!
...We Respect Your Privacy
Home
Porch & Patio Kits Inc.
and its family of manufacturers are committed to your privacy. The only
information we ask for is in keeping with supporting our relationship
with you, the customer.
Home Porch & Patio Kits Inc.
recognizes that we must
maintain and use information responsibly. We may disclose information to
companies that work with us and assist us with providing services to you.
We will not share your information with any other third parties.
You can always find the most recent version of our privacy policy on this
page.
Revised: 11/21/2016
What information does Home Porch
& Patio Kits Inc. collect and why?
We collect information you provide when you place an order by phone, fax
or email. This information "may" include the following:
It may also include information you submit about other people; for
example, the name and address (e-mail and postal) of a ship to destination
other than your own. We only use information you submit about other people
in order to deliver information, products, or services specifically
requested by you.
(*)
Special Note: When a product made by a Canadian manufacturer is
shipped across the border, US customs requires that your social security number
be on the shipping manifest, for purposes of identification of product
with a person. This is
typically only required for products that are being shipped by common
carrier (18 wheeler) although not exclusively so.
You may investigate the US Customs regulations on the requirement for SS #'s at the following places...
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https://help.cbp.gov/app/answers/detail/a_id/314
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https://help.cbp.gov/app/answers/detail/a_id/198/kw/Importers%20-%20Social%20Security%20Number%20requested%20by%20Canadian%20supplier
Who does
Home Porch
& Patio Kits Inc. share information with?
Everyone working at Home Porch
& Patio Kits Inc. has a legal duty to keep information about
you confidential. Similarly, anyone who receives information from us has
a legal duty to keep it confidential.
We will share information with the following main partner organizations:
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Companies
responsible for the manufacturer of your product
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Companies
responsible for the shipping & delivery of your product
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Companies
responsible for the processing of payment for your order
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Government
organizations requiring your information for the manufacturing and
delivery of your order
We may need to
share some information about you with the above mentioned organizations
so we can all work together to make and deliver the product you need for
your DIY application. We will not disclose your information to any other
third parties without your permission unless there are exceptional
circumstances, such as if the health and safety of others is at risk or
if the law requires us to pass on information.
Home Porch
& Patio Kits Inc. always
reserves the right to cooperate with law enforcement officials in the
investigation of alleged unlawful activities of our customers related to
electronic communication transmitted on our site. Home Porch
& Patio Kits Inc.
will have no legal liability for such disclosures. We may also provide information to other organizations for fraud
protection.
What are cookies and how does
Home Porch
& Patio Kits Inc. use them?
A cookie is a small file that can be stored on your computer's hard drive
for purposes of identification upon log-in on a WEB site.
Home Porch
and Patio Kits Inc., pursuant to the use of "www.homeporchandpatiokits.com"
or any pointers to same said site, no personal information is collected or
stored. However by way of Google Analytics, information may be
transferred by Google to third parties where required to do so by law,
or where third parties process information on Google’s behalf.
Using these cookies helps us estimate the number of visitors to our
website and provides us with an understanding of visitors use our
website.
Google Analytics uses a variety of cookies in order to measure things
including...
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number of
users
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how users
interact with our website
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the length
of time a user stays on our website
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when users
leave our website
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how users
arrived at our website.
What is an IP address and how does Home Porch
& Patio Kits Inc. use it?
An IP address is a number that is assigned to your computer when you are
using your browser on the Internet. Like most websites, the servers that
serve our Web site automatically identify your computer by its IP address.
We do log IP addresses and we use them to monitor things like the number
of visitors that visit our website(s).
How secure is the information that I provide to
Home Porch
& Patio Kits Inc.?
We are committed to the highest standards in security to protect all of
the aforementioned information. We have the latest security measures in
place to protect the loss, misuse and alteration of your information. Only
select employees have access to this information. This information is
accessed for the sole purpose of completing your order or provided a
promised service.
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When you provide a credit card number to pay for
your order, once the payment has been accepted, your credit card
number is scrubbed from our system.
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When you provide a social security number to allow
the product to cross the border, the number is handed off to US
Customs and is then scrubbed from our system.
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We do not exchange, buy or sell emails or phone
numbers with any other companies.
Does Home Porch
& Patio Kits Inc. ensure the security and privacy practices of other
sites to which it links?
While we carefully select companies with which we associate and the Web sites to which we link, we are not
responsible for the privacy practice or the content of these Web sites.
When you provide personal information at one of those sites, you are
subject to the privacy policy of the operator of that site, not the
Home Porch
& Patio Kits Inc. privacy policy. We encourage you to read that policy before
submitting any personal information.
How do I contact Home Porch
& Patio Kits Inc. if I still have questions?
You may contact us by using the links at the bottom of every page of our
WEB site.
We really do reply promptly to every message we receive. This information
is used to respond directly to your questions or comments. We may also
file your comments and share them with our customer care team to improve
our service in the future.
If you still have questions or concerns regarding our privacy policy,
please call, email us or write us at:
Home Porch &
Patio Kits Inc.
3-200 Memorial
Avenue, Suite #144
Orillia, ON
L3V 5X6
1.844.404.0484
| request@homeporchandpatiokits.com
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